What is an Apprenticeship?
Apprenticeships are work-based training programmes that lead to nationally recognised qualifications. They can support a range of roles in your, pub, hotel or restaurant from entry-level through to General Manager
This qualification helps apprentices develop a variety of knowledge and competency skills required for serving beverages in cafes, restaurants, hotels and bars.
A key element to any customer experience is their drinks order. This qualification will enhance a team member’s communication, table and beverage service skills on their way to becoming an invaluable member of the team. They will learn to communicate with confidence about the range of drinks on the menu, promote seasonal drinks and where necessary use specialist equipment to ensure they are delivering a swift, high- quality service.
Benefits of Apprenticeships to your business
- Improve your team member retention
- Fill any skills gaps in your business
- Offer recognised qualifications to your team members
- Improve customer service
- Embed your standards and processes in the training
Learners flourish when they can apply their own knowledge, skills and enthusiasm to a subject. This Apprenticeship qualification links theory and practical experience in world of work by giving learners the opportunity to apply their skills and knowledge in their roles daily.
This qualification will support the development of skills and knowledge to:
- Serve every customer and take pride in delivering the best customer service to every guest
- Make sure all areas and equipment are ready for service and maintain high standards before and after service
- Serve and store drinks safely
- Provide customers with information about all the drinks on your menus
- Be a hot drinks specialist, learning how to operate any specialist hot drink equipment
How Can Remit Training Help You?
We work with a range of businesses to support apprentices throughout their training. This can be the employment of an individual Apprentice or creating a bespoke programme for large annual cohorts of learners.
Your Apprentices will be allocated a dedicated assessor for the duration of their Apprenticeship programme. This is the person who will assess, coach and support them through their qualification. They will also be on hand should you or the apprentice have any queries or concerns about the programme.
Train an existing member of staff or recruit someone new!
You may already have someone in mind that you would like to nominate to do an apprenticeship. If not, we offer a free of charge recruitment service to help you source the right person for you.
- Your apprentice should be paid at least Apprentice National Minimum Wage until they over 19 and have been an apprentice for at least 12 months
- The current minimum wage for an apprentice is £3.40 per hour. You can pay more if you wish, many employers increase the apprentice’s salary as they progress.
Hours of Work
- The apprentice must work a minimum of 30 hours a week
- Apprentices aged 16 or 17 can only work a maximum of 40 hours a week. They should work no more than 8 hours per day and will need 2 consecutive days off. They are not permitted to do overtime.
- An apprentice aged 18+ can only work a maximum of 48 hours per week and will need one day off