IT Business Administrator
Are you considering a career in IT business administration? Below you will find all the information you need to know about how to start your career in IT business administration and what that career will involve.
What is a business administrator?
The IT industry is a business like any other. Along with the technical, sales and user elements, there are all the other day-to-day administration tasks that have to be completed, like invoicing, filing, sorting out wages, dealing with customers and other office tasks. Smaller companies may only need one member of administration staff, while larger companies can have a whole team. If no-one does the administration tasks then no money is made, which results in no wages being paid, which results in no company. It's an important role.
What is the work like?
General administrators will support most functions of the business including the management, the sales department, the support department and the technicians, in performing routine administrative functions such as drafting correspondence, scheduling appointments, providing information to customers and maintaining electronic and other files. Responsibilities may vary depending on the employer but duties usually include:
- Greeting visitors and handling their enquiries
- Organising meetings and making travel arrangements for office personnel
- Opening, reading and distributing incoming mail
- Setting up and maintaining paper and electronic filing systems for records purposes
- Assisting management and/or any department of the business in additional assigned duties
- Maintaining sales and performance records
How will I learn on a business administration apprenticeship?
This course usually takes three years to gain an NVQ Level 3. To do this you wont need to go to a further education (FE) college or training centre. Your time will be spent in a place of employment where you will get to learn practical skills from seeing the real working environment. You will shadow qualified members of staff so that you are able to learn firsthand how to go about the job. You will also get the opportunity to assist in the activities. Once you pass your assessments and progress through your course you will be able to start completing tasks on your own. To ensure you are competent in completing tasks on your own a Remit assessor will visit you periodically at the work place to complete assessment testing with you.
What skills are required for me to gain this apprenticeship?
As part of the administration team you will need to demonstrate:
- Good IT skills
- Strong organisational skills
- Good written and verbal communication
- An understanding of customer service
What qualifications are required for me to gain this apprenticeship?
Qualification requirements will depend upon the requests of the employer. Some employers will require higher grades at G.C.S.E level than others. At Remit we recommend that you register your application with us irrelevant of your G.C.S.E grades. We will then be able to contact you and advise you on the employer requirements when vacancies become available in your area. If you need any additional learning support to assist you with gaining your qualifications Remit are able to help. We will also support you in completing your Functional/Key Skills (Core Skills in Scotland) which is a mandatory requirement for all apprenticeships and courses if you have not gained C or above in G.C.S.E Maths and English.
Once I am qualified how much will I get paid?
Please note: These figures are meant as a guide only and may vary from employer to employer and may be dependent on the geographical area.
Administrators usually work around 40 hours per week Monday to Friday and are office based.
- As an apprentice administrator you will earn a minimum of £2.65 per hour. This works out at around £100 per week. This is the minimum salary and some employers will choose to pay more.
- Once you are qualified you may expect to earn between £10,000 - £18,000 per year.
As you gain more experience and complete further training you can expect this salary to rise. There may be opportunities for shift and overtime pay depending on your employer. You may also be eligible for holiday entitlement, company pension and private healthcare schemes.
How do I get an apprenticeship as a business administrator?
To register your interest in becoming a business administration apprentice you can complete the Remit application form. Remit can place you on an apprenticeship all year round. However, it is important that you register to Remit as soon as you start year 11 and have decided that a career in administration is the option for you. This will give us the best chance of finding employers in time for you finishing school. If you have already finished school, apply straight away! We will then contact you about vacancies in your area as soon as they are available.
To view all of our Apprenticeship Vacancies click here