What is a parts consultant?
Parts consultants are also known as vehicle parts operatives or parts advisors. You will learn to liaise with customers by taking orders and making sure all the parts which are needed are available. You will also learn how to invoice customers, as well as taking orders and ordering parts which are required. You will develop a good technical knowledge about different parts and what they do to assist customers with any questions they may have.
What is the work like?
Parts consultants are responsible for ordering, selling and managing stock on a wide range of vehicle parts and accessories, as well as communicating with customers. Customers can include members of the public, service departments of dealerships and garages. Duties may include:
- Advising customers on how to solve problems with their vehicle
- Taking orders from customers over the phone and face to face
- Maintaining an ordered stock room and finding parts from the stock
- Raising invoices for parts that are sold
- Liaising with other members of staff
How will the training take place?
Typically this course will take a year and on completion you will gain an NVQ/VCQ level 2 but there may be the option for you to progress and gain a NVQ/VCQ level 3. To complete this qualification you won’t need to go to a further education (FE) college or training centre. Your time will be spent in a place of employment where you will get to learn practical skills from seeing a real working environment. You will shadow qualified members of staff so that you are able to learn first-hand how to undertake the role. You will also get the opportunity to assist in activities, once you pass your assessments and progress through the course you will be able to start completing tasks on your own.
To ensure you are competent in completing tasks on your own a Remit assessor will visit you periodically at your work place to complete assessment testing with you.
What are the skills required to gain this apprenticeship?
To be a parts consultant you will need to be able to demonstrate:
- Good technical knowledge and general knowledge of how motor vehicles work
- Good communication skills
- Willingness to keep up to date with technical knowledge to be able to provide an efficient service
- Confidence in processing payments
- The ability to work on your own initiative and as part of a team
- Confidence in problem solving
What qualifications are required to gain this apprenticeship?
The qualification requirements will differ dependent on the requests of the employer. Some employers may require higher grades at G.C.S.E level than others.
At Remit we recommend you apply and register with us irrelevant of what grades you gained at G.C.S.E level. We will then be able to contact you and advise you of the employer’s requirements and when other vacancies become available in your area. If you need any additional support whilst gaining your qualifications Remit can help you. We can also support you in completing your Functional/Key Skills (Core Skills in Scotland) which is a mandatory requirement needed for all apprenticeships and courses if you have not gained a G.C.S.E C or above in Maths and English.
What can you expect once you are qualified?
Parts Consultants usually work about 40 hours a week; this may include some evening and weekend work, which may be determined on a rota system with other team members. The working environment will differ depending on your employer, but you may be based in a garage, shop or dealership.
From 1st October 2015 an apprentice will earn a minimum of £3.30 per hour. This is the minimum salary but some employer may choose to pay more. Once qualified you may expect to be paid between £10,000 – £15,000 per year.
As you gain further experience and training you can expect this salary to rise. There may also be options for overtime depending on your employer. You may also be eligible for holiday entitlement and other benefits such as company pension and healthcare schemes.
Please Note: The figures used are meant as a guide only and can vary from employer to employer and may be dependent on the geographical area.
How do I apply to be a parts consultant?
If you are interested in becoming a parts consultant apprentice you will need to register your interest with Remit by filling the online application form here.
Remit will be able to place you on an apprenticeship all year round. However it is important that you register your details as soon as you start year 11 and have decided that a career in the motor industry is the option for you; this will give us the best chance of finding an employer in time for you finishing school.
For more information on this Apprenticeship click on the link below:
To register your details please click here and fill in the online application.