An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
- Operational Management – Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs. Understand business development tools (eg SWOT), and approaches to continuous improvement.
- Project Management – Know how to set up and manage a project using relevant tools and techniques, and understand process management. Understand approaches to risk management
- Finance – Understand business finance: how to manage budgets, and financial forecasting
Typically this Apprenticeship will take 2 ½ years
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.
How do I apply to be a Operations/Departmental Manager Apprentice?
If you are interested in becoming a Operations/Departmental Manager Apprentice you will need to register your interest with Remit by completing the online application form here.