Business Services Regional Manager 

Location: North West

Purpose of Role

Ensuring that the day-to-day operations of your business run smoothly

Develop team to maximum productivity to deliver the business Learner Impact Goals & KPI’s

Drive business growth and sales within your area with the support of the business unit & national sales team

Successful delivery the teams overall Learner Impact Goals & KPI’s

Reporting to

Business Unit Director

Key Tasks and Responsibilities of the Role

Deliver Learner Impact Goals, KPI’s and teams budget targets through high performing Development Coach’s

Accountable for all aspects of line management inclusive of recruiting, training, developing and retaining peak performing colleagues ensuring consistent delivery of the Learner Impact Goals & KPI’s

Establish and implement goals and objectives for yourself and team to help support and improve performance in meeting Learner Impact Goals & KPI’s

Address colleague under performance against Learner Impact Goals & KPI’s by consistently following the People Journey process in a timely manner

Support Development Coach’s in maintaining caseload at a minimum of 40 funded learners with innovative solutions to learners and new customer recruitment and new vacancy generation (2 vacancies/enrolments per month per DC)

Identify, develop and implement best practice that increases performance across your team, business unit and business

Coach and develop Development Coach’s through regular field observations and support visits

Ensure all Key Learner Processes, Quality processes and verification of learner portfolios are followed to a high standard

Conduct regular team communication meetings and deliver monthly cascade

Provide opportunities for team to maintain continuous professional development

Ensure team provide their caseload of learners with information, advice and guidance to successfully complete their qualifications as set out in the Learner Impact Goals & KPI’s

Promote and monitor learner’s welfare and health and safety in the workplace, upskilling Development Coach and learners’ knowledge regarding Safeguarding, British Values, Prevent and Equality & Diversity.

Consistently demonstrate our Remit Cultural and Brand Values

Experience, Knowledge and Skills

Successful track record of leading and developing a high performing team in Operational Management

Sales and business development skills

Proven track record of achieving and managing a team to exceed targets

Experience of managing own P&L and achieving results

Ability to plan, organise and prioritise workload

Strong people management and leadership abilities

The ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality

Be able to get things done and make things happen to achieve the aims of business

Experience of coaching/mentoring people with mixed abilities

Effective communication and presentation skills


Experience of successfully leading a team of remote people

Knowledge of work based learning, qualification processes and funding


Level 3 education as a minimum

Desirable Criteria 

Degree or equivalent

Management qualification

TAQA/IQA (or equivalent)

AET (Level 3) & CET (Level 4) or equivalent (Cert Ed)

Personal Qualities and Requirements:

Be personally energetic, dynamic and positive

Possess the willingness to learn, improve and adapt

Be innovative

Have good judgement and decision-making skills

Highly developed interpersonal, motivational and influencing skills

A creative, lateral thinker and energetic team player with a high level of enthusiasm

Ability to work flexible hours and locations

Clean driving licence and use of own car

Remit Group pride ourselves on being an employer that applies Safeguarding measures to our recruitment process. 

Do you have the ability to inspire others to learn, demonstrate a positive attitude and have the ability to work well in a responsive & exciting environment? 

Then this may be the role for you! 

To apply please email your CV to or phone our HR Recruitment Administrator for more details on

0115 9759550