What is an Apprenticeship?

The Team Leading Apprenticeship is a work-based training programme for those new to management that leads to nationally recognised qualification. It is designed for new department leaders or supervisors.

This qualification has been tailored specifically for those who are new to leading a team or who aspire to step up to a supervisory role

This qualification is ideal for team members who want to develop as leaders and managers. Completing this Apprenticeship will help develop the skills needed to lead a team to deliver outstanding customer experiences.


Benefits of apprenticeships to your business

  • Improve your team member retention
  • Fill any leadership skills gaps in your business
  • Support your team members step up to management with recognised qualifications
  • Improve customer service
  • Embed your standards and processes in the training

The Team Leading Apprenticeship enables businesses to effectively harness and train new talent while ensuring company knowledge is retained in-house.

This qualification will support the development of skills and knowledge to:

  • Communicate clearly and confidently to team members and customers
  • Understand how to engage and support other team members
  • Develop the skills to be tomorrow’s manager, learning how to build positive and productive relationships at work
  • Learn how to spot potential shortfalls in service standards and resolve them quickly and efficiently, keeping customers and team members informed every step of the way

How Can Remit Training Help You?

We work with a range of businesses to support apprentices throughout their training. This can be the employment of an individual Apprentice or creating a bespoke programme for large annual cohorts of learners.

Your Apprentices will be allocated a dedicated assessor for the duration of their Apprenticeship programme. This is the person who will assess, coach and support them through their qualification. They will also be on hand should you or the apprentice have any queries or concerns about the programme.

Train an existing member of staff or recruit someone new!

You may already have someone in mind that you would like to nominate to do an apprenticeship. If not, we offer a free of charge recruitment service to help you source the right person for you.


  •  Your apprentice should be paid at least Apprentice National Minimum Wage until they over 19 and have been an apprentice for at least 12 months.
  • The current minimum wage for an apprentice is £3.40 per hour. You can pay more if you wish, many employers increase the apprentice’s salary as they progress.

Hours of Work

  •  The apprentice must work a minimum of 30 hours a week.
  •  Apprentices aged 16 or 17 can only work a maximum of 40 hours a week. They should work no more than 8 hours per day and will need 2 consecutive days off. They are not permitted to do overtime.
  • An apprentice aged 18+ can only work a maximum of 48 hours per week and will need one day off