A job is for life, not just for ChristmasNovember 30, 2017
December is almost here and key sectors including Food Manufacturing, Hospitality, Retail and Warehousing are facing a skills crisis to deliver their Christmas demand.
Skills gaps are currently costing the UK economy £2 billion per year and the problem is not going away.
Brexit is becoming a reality for many businesses with a reducing work pool and there is an increasing demand for technically skilled employees, growth in e-commerce, and an ageing workforce. Employers are having to think again.
For many employers, temporary Christmas resource is a flexible and swift solution to filling key skills gap areas but what are the areas employers need to explore further to help address the issue long term?
Based on our experience of working with a wide range of employers, we have come up with three areas of thought:
- Learning curve – depending on the position and role, many temporary workers can take time to get up-to-speed and contribute as a productive member of your team. Whether you’re in a technical environment handling machinery or facing customers, an understanding of the organisation requires time and effort. For many organisations, Christmas is a peak period and being up to speed on processes and practices can impact on profit and delivery which in turn can affect reputation and brand.
- Client perception – for many businesses continuity of service can be important. A customer will often feel valued by dealing with the same people in the business and an emotional buying connection is created. A continuous turnover of staff especially in peak times can also impact on the perception customers have of your business.
- Workforce morale and loyalty – it has been proven that temporary help can often lead to lower productivity and poor morale across the workforce. The longer an employee stays with the business, the more familiar they will be with the products, services and clients. Long term employees will also be good positive spokespeople for your business and become loyal, efficient and add value long term. This can directly impact on staff retention and long term productivity of the business.
How can Apprenticeships help?
What many employers are unaware of is that they can utilise their Apprenticeship levy pot to create long term, valuable programmes to upskill staff across key skills gap areas that are flexible to their business and processes.
Working with Apprenticeships Standards, qualifications are fit for purpose and designed to ensure that the programme participants develop key knowledge skills and behaviours around their role and the skills to add long term value to the business. Apprenticeship Standards have been developed with employer Trailblazer groups to create long term fit for purpose learning programmes that have a positive impact on the role and employer.
Remit is working with a wide range of employers across Hospitality, Retail and Food to create long term bespoke programmes to develop new and existing colleagues to increase customer service, productivity and efficiency.
To talk to the team at Remit about how we can help your business to plan to meet the skills gap, contact us on 0115 9759 550.